How to Say Anything to Anyone

Book Detail

Author/Editor(s): Shari Harley
Publication Date: January 8, 2013
ISBN-10: 1608324095
ISBN-13: 978-1608324095
Language: English
Edition: 1
Publisher: Greenleaf Book Group Press
Size: 1.35 MB
Format: pdf

Book Description

We all know how it feels when our colleagues talk about us but not to us. It's frustrating, and it creates tension. When candor is missing in the workplace, employees feel like they're working in the dark. Leaders don't know what employees really think; managers are frustrated when outcomes are not what they expect; and employees often don't know where they stand performance-wise.

Many of us remain passive against broken, indirect communication habits, hoping that things will miraculously improve--but they won't. Not without skills and effort.

The people you work with can work with you, around you, or against you. How people work with you depends on the relationships you cultivate. Do your colleagues trust you? Can they speak openly to you when projects and tasks go awry?

Take charge of your career by taking charge of your business relationships. Make your work environment less tense and more productive by practicing direct communication. Set relationship expectations, work with people how they like to work, and give and receive regular feedback.

In How to Say Anything to Anyone, you'll learn how to:

ask for what you want at work
improve all types of working relationships
reduce the gossip and drama in your office
tell people when you re frustrated in a way that resonates
take action on your ideas and feelings
get honest feedback on your performance

Harley shares the real-life stories of people who have struggled to get what they want at work. With her clear and specific roadmap in hand, Harley enables you to create the career and business relationships you really want--and keep them.

About the Author

Shari Harley started her career selling and facilitating programs for Dale Carnegie Training. She has also provided training for American Century Investments, led leadership development and succession planning for OppenheimerFunds, and taught leadership courses at the University of Denver. She holds a MA in communication from the University of Denver and a BA in psychology from Washington University in St. Louis, MO.

In 2007 Harley left her corporate career to launch Candid Culture, a training and consulting firm that seeks to bring candor back to the workplace, creating a safe haven for employees and managers to speak honestly. Shari is known globally as an engaging, funny, content-rich business speaker, trainer, and consultant. Her practical approach to making business relationships work has enabled her to speak and train throughout the United States and in Singapore, Thailand, Malaysia, India, Dubai, and Australia.

Shari has a passion for international travel and there are few places she won't go. When not traveling, speaking, or training, Shari spends as much time as possible outside. She lives in Denver, Colorado.

Reviews

This book will make you a better leader! How to Say Anything to Anyone will give you the keys and the confidence to be honest and open with the people you lead.

--Chester Elton, author of The Carrot Principle and The Orange Revolution

How to Say Anything to Anyone makes the case for candor and provides practical ideas that will improve your relationship skills and communication effectiveness.

--Mark Sanborn, author of The Fred Factor

Few other resources offer such detailed and explicit steps to improving workplace relationships. Highly recommended for stakeholders to C-level.

--Debra Fine, author of The Fine Art of Small Talk

As enjoyable as it is instructive, How to Say Anything to Anyone gives business leaders the right advice to take their company and their employees to the next level.

--Marshall Goldsmith, Million-selling author or editor of 32 books, including the New York Times bestsellers, MOJO and What Got You Here Won't Get You There

How to Say Anything to Anyone is a rousing call to action for creating a candid company culture. Highly recommended.

--Keith Ferrazzi, bestselling author of Never Eat Alone

...How to Say Anything to Anyone is packed with indispensable tips, tricks, techniques, and suggestions from cover to cover. Highly recommended.

--James A. Cox, Editor-in-Chief, Midwest Book Review

Let me be candid...anyone who wants better relationships - professional or personal - must read this book! It will have a profound impact on how you interact with employees, bosses, customers, and spouses.

--Stephen Shapiro, author of Best Practices Are Stupid and Personality Poker

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